This Agreement and Disclosure is made in compliance with
federal law regulating electronic funds transfer (EFT)
services. Electronic funds transfers are electronically
initiated transfers of money involving a deposit account
at the Financial Institution.The following disclosures
set forth your and our rights and responsibilities concerning
the electronic funds transfers. In this Agreement, the
words "your" and "your" mean those who sign as applicants
or any authorized user(s). The words "we, "us" and "our
mean the Financial Institution.
ATM
Services. Types of Transfers: You may use the automated
teller machine (ATM) card and personal identification
number (PIN) issued to you to initiate transactions at
ATMs of ours, ATMs within the networks identified on your
card and such other facilities as we may designate from
time to time. At present you may use your card to (some
of these services may not be available at all ATMs):
-
Deposit funds to your checking account
- Withdraw
cash from your checking account
- Deposit
funds to your savings account
- Withdraw
cash from your savings account
- Transfer
funds between your checking and savings accounts
- Obtain
balance information on your deposit accounts
- Make
loan payments from your deposit accounts
Limitations on Frequency and Amount:
- You
may withdraw up to a maximum of $100.00 (if there are
sufficient funds in your account) per day.
- For
security purposes, there are limits on the frequency
and amount of transfers you may make at ATMs.
Fees
and Charges for ATM Transactions:
- There
is no charge for ATM withdrawals at machines owned
by us.
- There
is a $1.00 charge for each ATM withdrawal at machines
we do not own.
- There
is no charge for ATM deposits at machines owned by
us.
- There
is a Replacement Card Fee of $2.95 per card
- Account
inquiries at foreign ATM's are assessed a $1.00 service
charge
Notice of ATM Fees by Others: If you
initiate an ATM transaction from an ATM that is not
operated by us, you may be charged a fee by the ATM
operator and/or by any automated transfer network used
to process the transaction.
U.S. Government Direct Deposit
Types of Preauthorized Transfers: You may arrange
for us to complete the following preauthorized transfers
to your deposit accounts:
- Accept
direct deposits from the U.S. Treasury Department to your
checking or savings account.
Fees and Charges:
- We
do not charge for any preauthorized EFTs.
Visa Check Card
Types of Transactions: You may use the card and
PIN issued you to pay for purchases from merchants who
have agreed to accept the card at Point of Sale (POS)
terminals within the networks identified on your card
and such other terminals as the Bank may designate from
time to time. Point of Sale (POS) transactions will be
deducted from your Primary Account. Point of Sale (POS)
transactions involving a refund will be credited to your
Primary Account. Your Primary Account number and information
may be obtained from the POS Request Form.
Limitations on Frequency and Amount:
- You
may purchase up to a maximum of $700.00 worth of goods
and services per day, exclusive of ATM withdrawals.
- Maximum
ATM Cash transactions of $200.00 per day. Maximum daily
limit is 10 transactions per day. During any interruption
of an electronic funds transfer service, the dollar amount
and frequency may be reduced.
Fees and Charges:
- We
do not charge for any POS transactions.
24-Hour TeleBanker and B@ncLink
Types of Audio and Online Services: You may access
your deposit accounts by using a separate personal identification
number (PIN) assigned to you and your account number in
our audio response system. You may access your online
accounts by using your Internet-enabled device, your Internet
Service Provider (ISP), your password, and your User ID.
At the present time you may use the system to:
- Transfer
funds between your deposit accounts.
- Give
you tax information on interest earned or paid on your
accounts.
- Obtain
balance information on your deposit and loan accounts.
- Verify
the last date and amount of your payroll deposit.
- Determine
if a particular check has cleared your account.
- Make
loan payments from your deposit accounts.
- View
your account information online.
Limitations on Frequency and Amount:
- There
are no limits on the number of inquiries, transfers or
withdrawals you may make per day.
- You
are limited to the following dollar amount for transfers
or withdrawals: Limits are established by customer when
signing up for these services.
Fees and Charges for Audio and Online Transactions:
- We
do not charge for any Audio Response transactions.
- There
is a $2.00 per month charge for your Online service.
The following limitations may be applicable to your
accounts, except as provided by law:
Liability for Unauthorized VISA Point of Sale Debit
Card Transactions. Tell us AT ONCE if you believe you
VISA point of sale debit card has been lost or stolen
or of any unauthorized transactions. Your liability for
unauthorized use of your debit card with the VISA logo
when it is used as a VISA point of sale debit card will
not exceed (A) Zero dollars ($0.00) liability if
you report the loss or theft of the card within two (2)
business days of discovery that your point of sale debit
card was lost or stolen, or (B) Fifty dollars ($50.00)
liability if you report the loss or theft or your point
of sale debit card after two (2) business days of discovery
that your point of sale debit card was lost or stolen.
For other assertions of unauthorized VISA point of sale
debit card transactions, there is a maximum of fifty dollars
($50.00) liability if you provide proper notification
of unauthorized VISA point of sale debits card transactions.
We may require you to provide a written statement regarding
claims of unauthorized VISA point of sale debit card transactions.
These provisions limiting your liability do not apply
to VISA commercial cards or VISA PLUS ATM transactions;
and apply only to cards issued in the United States. With
respect to unauthorized transactions, these limits may
be exceeded to the extent allowed under applicable law
(see Liability for Unauthorized Transfers paragraph below)
only if we determine that you were grossly negligent or
fraudulent in the handling of your account or point of
sale debit card. The same consumer liability limits shall
apply to Interlink Transactions. To notify us of lost
or stolen cards, or of unauthorized transactions, call
or write to us at the telephone number or address set
forth below. This will help prevent unauthorized access
to your account and minimize any inconvenience.
VISA is a registered trademark of Visa International.
In addition to the limitations set forth above, the
following limitations may be applicable to your accounts:
Liability for Unauthorized Transfers. Tell us at once
if you believe you card, ATM PIN, POS card or PIN, Audio
Response PIN, or B@ncLink Access Information has been
lost or stolen. Telephoning is the best way of keeping
your possible losses down. You could lose all the money
in your account (plus your maximum overdraft line of credit).
If you tell us within two (2) business days, you can lose
no more than $50.00 if someone used your card or code
without your permission. If you do NOT tell us within
two (2) business days after you learn of the loss or theft
of your card or code, and we can prove that we could have
stopped someone from using your card or code without your
permission if you had told us, you could lose as much
as $500.00. Also, if your statement shows transfers that
you did not make, tell us at once. If you do not tell
us within sixty (60) days after the statement was mailed
to you, you may not get back any money lost after the
sixty (60) days if we can prove that we could have stopped
someone from taking the money if you had told us in time.
If a good reason (such as a long trip of a hospital stay)
kept you from telling us, we will extend the time periods.
If you believe that your card or code has been lost or
stolen or that someone has transferred or may transfer
money from your account without your permission, call
(606) 474-7811, or write us at The commercial Bank of
Grayson, P.O. 7, Grayson, KY 41143.
Business Days. For purposes of these electronic
funds transfer disclosures, our business days are Monday
through Saturday. Holidays are not included.
Documentation.
Periodic Statement. You will get a monthly account
statement from us, unless there are no transactions in
a particular month. In any case you will get a statement
quarterly. You will get a quarterly statement from us
on your savings account if this is the only account you
maintain and the only possible electronic transfer to
or from the account is a preauthorized deposit.
Terminal Receipt. You can get a receipt at the
time you make any transfer to or from your account using
one of our ATMs or purchase at a POS terminal.
Visa Error Resolution Procedures
If notice of error involves unauthorized use of your point of sale debit card with the Visa Logo when it is used as a Visa point of sale debit card, we will provide provisional credit within (5) five business days after you notify us instead of within (10) ten or (20) business days.
We may withhold providing this accelerated provisional credit, to the extent allowed under applicable law if the circumstances or the account history warrants the delay.
Direct Deposits. If you have arranged to have direct
deposits made to your account at least once every sixty
(60) days from the same person or company, you can call
us at (606) 474-7811 to find out whether or not the deposit
has been made.
Our Liability for Failure to Make Transfers. If
we do not complete a transfer to or from your account
on time or the correct about according to our agreement
with you, we will be liable for your losses or damages.
However, there are some exceptions. We will NOT be liable
for instance:
- If,
through no fault of ours, you do not have enough money
in your account to make the transfer.
- If
the money in your account is subject to legal process
or other claim restricting such transfer.
- If
the transfer would go over the credit limit on your overdraft
line.
- If
the ATM where you are making the transfer does not have
enough cash.
- If
the terminal or system was not working properly and you
know about the breakdown when you started the transfer.
- If
circumstances beyond our control (such as fire or flood)
prevent the transaction, despite reasonable precautions
that we have taken.
In Case of Errors or Questions About Your Electronic Transfers.
Telephone us at (606) 474-7811, or write us at The Commercial
Bank of Grayson, Attn: Bookkeeping, P.O. Box 7, Grayson,
KY 41143 as soon as you can, if you think your statement
or receipt is wrong or if you need more information about
a transfer listed on the statement or receipt. We must
hear from you no later than sixty (60) days after we sent
the FIRST statement on which the problem or error appeared.
- Tell
us your name and account number (if any)
- Describe
the error or the transfer you are unsure about, and explain
as clearly as you can why you believe it is an error or
why you need more information.
- Tell
us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us
your complaint or question in writing within ten (10)
business days.
We will determine whether an error occurred within ten
(10) business days after we hear from you and will correct
any error promptly. If we need more time, however, we
may take up to forty five (45) days to investigate your
complaint or question. If we decide to do this, we will
credit your account within ten (10) business days for
the amount you think is in error, so that you will have
the use of the money during the time it takes us to complete
our investigation. If we ask you to put your complaint
or question in writing and we do not receive it within
ten (10) business days, we may not credit your account.
We will tell you the results within three (3) business
days after completing our investigation. If we decide
that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in
our investigation. If a notice of error involves an electronic
fund transfer that occurred within thirty (30) days after
the first deposit to the account was made, the applicable
time periods for the action shall be twenty (20) business
days in place of (10) business days. If a notice of error
involves an electronic fund transfer that was initiated
in a foreign country, occurred within thirty (30) days
after the first deposit to the account was made, or is
a point of sale debit card transaction, the applicable
time period for action shall be ninety (90) calendar days
in place of forty five (45) calendar days.
Confidentiality. We will disclose information to
third parties about your account or the transfers you
make:
- To
complete transfers as necessary;
- To
verify the existence and condition of your account upon
the request of a third party, such as a credit bureau
or merchant; or
- To
comply with government agency or court orders; or · If
you give us your written permission.
Personal Identification Number (PIN).
The ATM PIN, POS PIN, Audio Response PIN, and Online Password
issued to you is for your security purposes. The numbers
are confidential and should not be disclosed to third
parties or recorded on the card. You are responsible for
safekeeping your PIN(s) and password. You agree not to
disclose or otherwise make your ATM PIN, POS PIN, Audio
Response PIN, or Online Password available to anyone not
authorized to sign on your accounts.
Notices.
All notices from us will be effective when we have mailed
them or delivered them to your last known address on our
records. Notices from you will be effective when received
by us at the telephone number of the address specified
in the Agreement. We reserve the right to change the terms
and conditions upon which this service is offered. We
will mail notice to you at least twenty one (21) days
before the effective date of any change, as required by
law. Use of this service is subject to existing regulations
governing your account and any future changes to those
regulations.
Enforcement. In the event either party brings a
legal actions to enforce this Agreement or collect amounts
owing as a result of any Account transaction, the prevailing
party shall be entitled to reasonable attorney's fees
and costs, including fees and any appeal, subject to any
limits under applicable law.
Termination of ATM, POS, and Audio Response Services.
You agree that we may terminate this Agreement and your
use of the ATM card, POS or Audio Response services, if:
- You
or any authorized user of your ATM PIN, POS card or PIN,
Audio Response PIN, or Online Password breach this or
any other agreement with us;
- We
have reason to believe that there has been an unauthorized
use of your ATM PIN, POS card or PIN, Audio Response PIN,
or Online Password;
- We
notify you or any other party to your account that we
have cancelled or will cancel this Agreement. You or any
other party to your account can terminate this Agreement
by notifying us in writing.
Termination of service will be effective the first business
day following receipt of your written notice. Termination
of this Agreement will not affect the rights and responsibilities
of the parties under this Agreement for transactions initiated
before termination.
Preauthorized Electronic Fund Transfers.
Stop Payment Rights. If you have told us in advance
to make regular electronic fund transfers out of your
account(s), you can stop any of these payments. Here's
how: Call us or write to us at the telephone number of
address set forth above, in time for us to receive your
request three (3) business days or more before the payment
is scheduled to be made. If you call, we may also require
you to put your request in writing and get it to us within
fourteen (14) days after you call. We will charge you
$9.95 for each stop payment order you give.
Notice of Varying Amounts. If these regular payments
may vary in amount, the person you are going to pay will
tell you, ten (10) days before each payment, when it will
be made and how much it will be. You may choose instead
to get this notice only when the payment would differ
by more than a certain amount from the previous payment,
or when the amount would fall outside certain limits that
you set.
Liability for Failure to Stop Payment of Preauthorized
Transfers.
If you order us to stop on e of these payments three
(3) business days or more before the transfer is scheduled,
and we do not do so, we will be liable for your losses
or damages.
Other Provisions. There may be a delay between
the time a deposit is made and when it will be available
for withdrawal. You should review our Funds Availability
Policy to determine the availability of the funds deposited
at ATMs. We reserve the right to refuse any transaction
which would draw upon insufficient funds, exceed a credit
limit, lower an account below a required balance, or otherwise
require us to increase our required reserve on the account.
Limitations on Frequency of Transfers. Transfers
from a Money Market Investment Account to another account
or to third parties by preauthorized, automatic, or telephone
transfer are limited to six per statement cycle with no
more than three by check, draft, or similar order to third
parties. Transfers from a Savings Account to another account
or to third parties by telephone transfer are limited
to six per month with no transfers by check, debit card
or similar order to third parties.
Automated Clearing House (ACH), Point of Purchase (POP), and Accounts Receivable Check Entries (ARC)
We allow electronic check transactions to post to your checking account.
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